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Care and support services...


Help to get you through a tough time

You may be recovering from surgery, an accident, or illness. You might be a carer requiring added support over a difficult time. You could just be feeling overwhelmed. Whatever the reason we will do what we can to assist.

We are a flexible and innovative service provider. Our experienced and motivated Client Support staff are skilled listeners with strong professional links to many community organisations. When you first meet with one of our Client Support Officers they will ask:

  • What services do you want?
  • When do you want these services?
  • How often do you require services?
  • For how long do you require support services?
  • Is this affordable for you / how can you pay for services?
There are several funding options available which you may be able to access to help pay for support services. For more details about these, as well as a schedule of our fees, please refer to the Fees page.

Support services can change as your needs change......

Don lives alone and is having surgery. Upon release from hospital Don has been told he must rest for six weeks. Don knows he will be in some pain for the first two weeks and will not want to move around much at all, but after that he will be able to perform light household chores.

The solution for Don is a multi-layered approach to support which tapers off as his health improves.

For the first two weeks after leaving hospital Don will receive domestic assistance twice per week including time to do washing, hang it out and bring it in, as well as meals on wheels and lawn maintenance. By the third week Don has been told he will be well enough to do some chores but will not be able to drive. From week three Don’s services will decrease to one domestic assistance service, social support where he will be driven to the shops and assisted with grocery shopping, plus lawn maintenance. By the end of the six week recovery period Don is able to drive and do the washing. Don wants to take care of himself by not aggravating his wound so maintains a fortnightly domestic service to help with chores he struggles with like cleaning the bathroom and mopping floors.